Usanee Khantiwanit

I'm a lead product designer with almost a decade of product designing and launching global experience. Currently, I work as a designer at eBay in the San Francisco Bay Area 🌁.

I love making complicated problems easier by creating designs that are simple, easy to understand, and useful for people. When I'm not working, I enjoy spending time with my two fur babies 🐶, cooking👩‍🍳 and traveling 🧳 to gain knowledge about different cultures 🤓 and cuisines 🍣.

Drop me a line!

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My Design Philosophy

The core of great design is not just beauty. I believe that problem solving, practicality, communication and collaboration are the pillars in any great design.

I use these aforementioned pillars as the core of my design philosophy. At the end of the day, users are happy with a practical solution that solves their problems while the team feels ownership of the winning product through great communication and collaboration.

My Design Process

I start by asking questions to understand the problem statement and observe what users do and say, focusing on what their needs might be. Then I like to absorb and process data for the “what” and qualitative insights for the “why”. After getting a clear picture of the what and why, I then thoughtfully shape my methods accordingly to the problem for the “how“. More detail can be found in my project portfolio. Throughout the whole design process, I constantly challenge myself and my teammates to check whether our direction is still relevant and if we are still solving the right problem for our users.

I like to come up with many possible ideas and solutions to the problem that I am solving. Then, I pare the ideas and solutions down by using quick stitched prototypes to test if the ideas and solutions are sufficient or not. I continue the process until I’ve reach the best outcome for my users in timely manner.

What Makes Me Stand out

I’m adaptable. I have successfully designed and delivered products at a global scale, working with the diverse set of people on product in many different domains.

I’m practical. Having worked in real teams with real deadlines, I am able to balance design ideals with real world business or technical constraints to deliver pragmatic solutions.

I’m personable. Designing a great product is like telling a great story that resonates with end-users. Using my personable personality to connect deeply with people, I can research and design in more compelling ways and better craft a narrative for a product to its users.